Resources

Status

Service status for Extentos. There is no public status page or uptime instrumentation yet — Extentos is pre-1.0. The backend that powers the browser simulator and the managed AI gateway runs at api.extentos.com. For what shipped, see the changelog; to report an outage or incident, email hello@extentos.com with the [incident] prefix.

Honest status: there is no public status page or uptime dashboard yet. Extentos is pre-1.0, and formal uptime instrumentation (a hosted status page, historical SLAs) hasn't been stood up. This page will link a dedicated status page once one exists.

What runs where

  • Backendapi.extentos.com. This is the one piece of Extentos infrastructure with runtime dependencies: it powers the browser simulator session hub (WebSocket, voice STT/TTS proxy, event-log persistence) and the managed AI gateway behind the Phase-4 voice assistant.
  • What does not depend on Extentos uptime — the MCP server runs on your machine (or via npx), on-device simulation (LocalSimTransport) never reaches a backend, and production apps on real Ray-Ban Meta hardware (RealMetaTransport) talk to the glasses over Bluetooth, not to Extentos. An Extentos backend outage does not take down a shipped app unless that app uses the managed gateway.

Reporting an incident

If something on the Extentos backend looks down (simulator sessions won't mint, the gateway returns errors), email hello@extentos.com with the [incident] prefix. Include the timestamp, what failed (session mint / gateway / event log), and any error surfaced by your agent or the simulator. There's no SLA at launch — see support for honest response expectations.

Where to look instead

  • Changelog — what shipped and when (the closest thing to a "what changed" feed today).
  • Support — diagnostics, bug reports, and the security disclosure path.